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At Waterford Store, we are committed to protecting the privacy and security of our discerning collectors and whisky connoisseurs. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our premium spirits marketplace at spiritshquk.com.

1. Information We Collect

To provide our exceptional service for rare whisky acquisitions, we collect:

  • Personal Identification: Name, contact details, and delivery address for processing your orders of rare single malts and cask strength treasures.
  • Payment Information: Credit/debit card details processed securely through PCI-DSS compliant systems (we never store full card numbers).
  • Transaction History: Records of your purchases from our collections including Closed Distilleries and Cask Treasures.
  • Technical Data: IP address, browser type, and device information to enhance your browsing experience.
  • Preferences: Your selections and interactions with our award-winning collections.

2. How We Use Your Information

Your data enables us to provide our premium services:

  • Process and authenticate high-value transactions for investment-grade bottles
  • Provide personalised recommendations from our curated collections
  • Verify age and identity for alcohol purchases as required by law
  • Enhance security for rare spirit acquisitions through fraud monitoring
  • Communicate order confirmations and delivery timelines
  • Improve our offerings for whisky collectors worldwide

3. Data Sharing & Disclosure

We treat your information with the same care we apply to our rare spirits:

  • Service Providers: Trusted partners for payment processing (PayPal), shipping, and IT security – all bound by confidentiality agreements.
  • Legal Compliance: When required by law for high-value transactions or to prevent fraud.
  • Business Transfers: In the event of company restructuring, with appropriate confidentiality protections.
  • Never sold to third parties for marketing purposes.

4. Data Storage & Security

We employ bank-level security measures:

  • 256-bit SSL encryption for all data transmissions
  • Secure servers with restricted access
  • Regular security audits aligned with PCI-DSS standards
  • Retention only as long as necessary for legal or operational needs

5. Your Rights

As a valued collector, you have the right to:

  • Access and receive a copy of your personal data
  • Request correction of inaccurate information
  • Object to processing or request deletion (where applicable)
  • Withdraw consent for marketing communications
  • Lodge complaints with the UK Information Commissioner’s Office

To exercise these rights, contact our Data Protection Officer at [email protected].

6. Cookies & Tracking Technologies

Our website uses essential and functional cookies to:

  • Maintain secure sessions during checkout
  • Remember your preferences for our collections
  • Analyse site usage to improve our offerings
  • Enable features like wish lists for rare bottles

You may adjust browser settings to manage cookies, though this may affect certain features.

7. International Transfers

For our global clientele, we ensure adequate protections for data transferred outside the UK/EU through Standard Contractual Clauses or other approved mechanisms.

8. Policy Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated to collectors through our website or email.

9. Contact Us

For privacy-related inquiries:
The Data Protection Officer
Waterford Store
24 Broad St, Nottingham, GB NG4A 5HQ
Email: [email protected]

Slàinte mhath,
The Waterford Store Team